What Is RCS Messaging? (+How It Will Revolutionize Business Messaging)

RCS messaging is the long-awaited upgrade to the humble SMS.

It’s been waiting in the wings for over 10 years and could revolutionize the business messaging world. The clunky and outdated text message (i.e. SMS messaging) is over 25 years old, and compared to other messaging services, it looks wholly outdated.

RCS (Rich Communication Services) will achieve an annual growth of 290 percent, bringing the annual volume to 56 billion RCS messages by 2023.

The vision is that RCS messaging will eventually replace SMS. Let’s find out why. 

Dubbed SMS 2.0, RCS will deliver a much richer and engaging experience than the plain text 160 characters that currently exists. RCS will offer many of the tools that other messaging apps have been offering for years, like group chat, video, high resolution images, and read receipts. 

RCS messaging definition

RCS, or Rich Communication Services messaging, is an advanced

Article source: https://learn.g2.com/rcs-messaging