TrustSpot Launches Experience Surveys & Net Promoter Score®

ORLANDO, Fla., Oct. 15, 2019 /PRNewswire/ — Orlando-based TrustSpot – one of the world’s largest review platforms helping over 21,000 global brands collect user-generated content such as reviews, photos, video testimonials, social experiences and product QA – has added two powerful new options to its suite of tools. TrustSpot’s new “Experience Surveys” give online retailers the ability to quickly and easily create a custom-tailored online opinion survey that can provide incomparable insight into their customers’ preferences and interests. TrustSpot has also added a Net Promoter Score® (NPS) calculation to return a snapshot into customers’ overall feelings for a brand.