NUSO, a leading cloud communications solution provider and Telestax, the worldwide leader in CPaaS enablement for the communications industry announce a strategic partnership to bring communications platform as a service (CPaaS) and complex call management logic to NUSO’s partners worldwide.
CPaaS applications are examples of collaboration tools that help organizations complete critical business functions and improve customer experience through automated processes or digital channels. For example, as consumers practice staying at home to flatten the curve during the COVID-19 global pandemic, they rely on digital transformation capabilities such as logging into patient portals for test results, getting secure access to bank accounts to check balances, and communicating in new ways with their children’s school systems to get text alerts on home schooling assignments.
According to IDC, 53 percent of all global technology spending will go towards enabling the digital transformation of business practices, products, and organizations,
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