“Our DIDs are programmed from the start to have all of the capabilities an end-user needs, making voice calls, SMS, voicemail, etc.” Izabell Balash, Head of Product, 2600Hz, said, opening up about the need for companies to leverage SMS during a recent interview. Balash is an SMS expert, and she gave me a lot of insight into why enterprises should take advantage of SMS technology made possible by programmable APIs.
The principal distinction between 2600Hz and companies like Twilio, which for the most part provide a similar service, is that 2600Hz doesn’t require coding knowledge. With companies like Twilio, she added, “If you need to access direct inward dialing (DID/DDI) to make outbound/inbound calls, receive/send SMS, and accept voicemails – each one of those actions (inbound,
Article source: https://www.uctoday.com/unified-communications/cpaas/sms-is-key-to-covid-era-business-survival/
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