Ireland’s Data Protection Commission has published its annual report for 2019, saying it received 75 percent more complaints than in 2018. The commission received 7,215 complaints and concluded about 5,496 in the year. The number of valid data security breaches notified reached 6,069, a 71 percent increase on the year before’s 3,542. 

At end December, the commission had 70 statutory inquiries on hand, including 49 domestic inquiries. Six were opened in relation to the compliance of multinational tech companies with the GDPR, bringing the total number of cross-border inquiries to 21. A total of 457 cross-border complaints were investigated. 

Regarding marketing complaints in particular, the commission investigated around 165 new complaints, 77 related to email marketing, 81 to SMS marketing, and 7 related to telephone marketing. Prosecutions were concluded against 4 entities regarding nine offences. 

The commission said it also received 80 responses from its consultation on the

Article source: https://www.telecompaper.com/news/irish-data-watchdog-received-75-more-complaints-last-year-than-in-2018--1327407

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