SAN MATEO, Calif., March 12, 2018 (GLOBE NEWSWIRE) — IntelePeer, a leading provider of cloud-based business communications, announced today the launch of Atmosphere® Messaging to further assist businesses in creating a seamless communication experience for their customers. With full API support, Atmosphere® Messaging enables businesses to turn their Direct Inward Dialing (DID) and Toll-Free Numbers into an engagement platform that can be easily configured to send and receive text-based SMS messages.
Using Atmosphere® Messaging as part of the Atmosphere® Communications Platform, businesses have a multi-channel communications solution that combines voice and messaging capabilities under one phone number. This provides an effective touchpoint for users such as sales, marketing, and support teams to create conversations throughout the customer lifecycle.
IntelePeer is further enhancing business communications this year as it brings messaging capabilities to all of its product lines. Atmosphere® Multi-Channel IVR delivers countless ways to automate and collect analytics from business
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