Global cloud communications platform Infobip has launched Moments – a new omnichannel customer engagement hub – making it possible for brands to better understand and reach today’s connected consumer in the modern digital era.
As companies’ digital transformation initiatives are accelerated by the ‘new normal’ stemming from the worldwide effect of the recent pandemic, Moments uses Infobip’s mobile-first telecommunications legacy to enable marketers to build lasting relationships over an extended range of the world’s most popular digital communications channels. These include chat apps (WhatsApp, Facebook Messenger, Line, etc), SMS, email, voice, mobile apps, websites, and emerging channels such as RCS.
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Moments helps marketers and brands create and activate highly effective campaigns that will resonate with customers on a personal level by
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