The General Data Protection Regulation (GDPR) initiative has put customers back in the driver’s seat. Customers and prospects will henceforth own their personal data and have control over the communications they receive.
As marketers, we represent the voice of the customer. The European Union’s GDPR helps us do that by focusing on the “customer first.” The best possible outcome is that Marketing provides the customer with information considered valuable.
We should do so not only for EU customers but for all customers.
Preference Center
One way to provide valuable information to customers and prospects is to use a preference center.
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