Freshworks CRM features an artificial intelligence assistant named Freddy. Freddy can automatically enrich your contacts with publicly listed information, prioritize leads with predictive contact scoring, and handle basic chat messages on your website with a lead-generation bot capable of providing relevant information and valuable content.
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Pricing
Freshworks’ CRM “customer-for-life cloud” offers three subscription plans. These plans are differentiated by total features, available frequency of use for some tools and the number of marketing contacts.
Add-ons are available for any subscription level to increase the number of contacts, workflows, and additional feature options, including WhatsApp Business, phone credits, dedicated IP addresses, conversion rate optimization, and company-branded documents for quotes. For teams interested in sales or marketing-specific CRM cloud services, Freshworks offers separate plans at a slightly lower rate for the Pro and Enterprise-level options.
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Article source: https://www.businessnewsdaily.com/16144-freshworks-crm.html
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