Reston, VA (RestaurantNews.com) Waitbusters’ Digital Diner continues to enhance the guest experience with its “Section Seated” notifications. With the “Section Seated” alert, the server is notified via SMS when the host starts to walk a party to a table in their section. The notification will include the table number and party name so that they can immediately approach the table to greet the customers. All of the information sent to the server is located within the Guest Manager – so no additional work has to be done by the host or hostess. This feature prevents delays and enhances the customers experience, particularly in larger or busier restaurants.
Benefits:
- Eliminates delays
- Allows for more parties
Article source: https://www.restaurantnews.com/digital-diners-section-seated-notification-improves-efficiency-and-guest-experience-020218/
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