Patty Baird ticked off the changes she’ll be making at the Cedar House Sport Hotel when it reopens in Truckee, a town of more than 16,000 near Lake Tahoe that thrives off summer tourism.
Some things will go: No more self-serve coffee in the lobby, no more afternoon appetizer hour in which guests gather for cheeses and salty snacks. Other things will be added: Amenity bags with hand sanitizer and masks. Floor markings with six-foot intervals for social distancing. Employee temperature checks.
In new welcome letters that she’s still shaping, Baird, who owns the 40-room boutique-style hotel with her husband, wants to market the experience as safe yet not bare.
“Since I’m taking things away, how can I replace those so the guest feels like they’re a guest?” she said. “We’re now putting them into a very sterile environment, and I don’t want the experience to be sterile.”
https://www.latimes.com/california/story/2020-05-09/la-me-tourist-destinations-prepare-re-opening-marketing 
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