For the 12th consecutive quarter, Birdeye, the all-in-one customer experience platform, has been named the overall leader in customer experience and online reputation by G2.
In total, Birdeye won 165 awards in 12 categories. These include:
Overall Leader in Online Reputation, Experience Management, SMS Marketing, Live Chat, Local SEO, Local Listing Management, Mobile Marketing, Conversational Customer Engagement, Customer Advocacy and Local Marketing
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When asked about these awards, Birdeye’s CEO and co-founder Naveen Gupta had this to say: “We’re grateful for this recognition. We’ve worked hard to build a platform that provides businesses with all the tools they need to be found, be chosen, and be the best in one place. The fact that Birdeye is so highly-regarded by multi-location businesses
Article source: https://martechseries.com/sales-marketing/customer-experience-management/birdeye-recognized-market-leader-customer-experience/
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