3CLogic, the leading voice-enabling and cloud contact center platform solution for ServiceNow, announced the selection of its platform by Nissan, one of the world’s largest car manufacturers. The platform will support Nissan’s Global People Services division responsible for its worldwide HR shared services, including employee inquiry, HR transactions, employee relations, employee benefits, and payroll.
“We are excited to partner with 3CLogic to improve our HR Service capabilities and provide an integrated omnichannel employee experience through our global service centers,” states Raju Vijay, Division General Manager of Global People Services and Digital HR at Nissan.
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3CLogic’s ServiceNow-centric cloud call center capabilities for HR Service Delivery, enables clients to deliver innovative and personalized employee call experiences to global workforces. HR service desk teams are able to operate from a unified ServiceNow agent workspace, combining the native digital channels
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