The innovation deepens Text Request’s text messaging-based feature set, enabling home service, transportation, and logistics customers to better connect with frontline workers in the field.
Text Request, the business texting platform built to ignite customer engagement, announced today their new Locations feature, created to enable businesses to better connect with frontline workers, such as employees, drivers, and contractors, working outside of the office.
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This adds to Text Request’s impressive and growing list of new features and integrations released in 2021, including a dozen new integrations with major customer relationship management (CRM) and email marketing platforms, Google Chrome extension and mobile app updates, and HIPAA compliant text messaging.
“Businesses are sending employees, drivers, and contractors into the field every day, and those workers often aren’t visiting an office first,” says Brian Elrod, CEO of Text Request. “We’re giving them a better way
Article source: https://martechseries.com/sales-marketing/messaging/text-request-launches-location-tracking-by-sms/
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