A survey of Hawaii residents confirms what most retailers already know: Many customers are reluctant to return to stores and shopping malls.
The survey by Honolulu-based SMS Research Marketing Service Inc. found that 70% of Hawaii adults are either “very concerned” or “somewhat concerned” about themselves or someone in their family getting sick with COVID-19.
When asked how soon they would return to commercial centers and other establishments when they reopen, only a minority responded “immediately.”
That includes restaurants, which on Thursday were given permission by Honolulu Mayor Kirk Caldwell to reopen June 5, with some restrictions still in place.
According to the survey, taken earlier this month, only 19% said they would immediately return to a sit-down restaurant. In most cases, they would “wait and see” before venturing out.
Hair salons and barbershops were the category Hawaii adults said they were most likely to immediately patronize. But it was
Article source: https://www.staradvertiser.com/2020/05/24/hawaii-news/survey-shows-hawaii-residents-wary-of-visiting-malls-eating-out/
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