Text marketing has been continually growing in popularity with businesses of all sizes, largely due to the ability to reach customers on the go as well as having an extremely high open rate.

However, there’s a lot more to SMS messaging than a simple text message. Text can be used in a variety of ways to help your business grow, provide customer service, collect feedback, and more.

In this article, we’ll break down some of the creative SMS marketing uses and messaging features.  

1. SMS polls and voting

Using text message to gather feedback can work for almost every type of business or service. By texting your list options to choose from, respondents can cast their votes by replying to your text message. When someone replies with one of the options, you will see the results in real-time.

Use case: Retail can use text voting to ask customers which types

Article source: https://learn.g2.com/sms-marketing-ideas

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