Twilio launches Twilio for Salesforce, available on Salesforce AppExchange, allowing businesses to add out-of-the-box SMS to their existing workflows in Salesforce CRM.
Twilio Inc. (NYSE: TWLO), a cloud communications platform, recently announced it has launched an app on Salesforce AppExchange that allows organizations using Salesforce to easily send and receive SMS messages directly from their Salesforce CRM. Hundreds of customers, including LiveDifferent, Philadelphia School Partnership, and CauseMic are already using Twilio for Salesforce to engage their customers and constituents. To learn more, visit twilio.com/salesforce.
Twilio for Salesforce offers out-of-the-box SMS messaging globally, with instantly familiar and flexible tools designed for both Lightning Experience and Salesforce Classic. Organizations can use the Salesforce data they already track to create relevant, contextualized engagements with their audience and report on results – all within the Salesforce Platform. For example, LiveDifferent, a Canadian nonprofit that runs youth volunteer trips all around the world, uses Salesforce to
Article source: https://www.martechadvisor.com/news/interactive-marketing/twilio-introduces-twilio-for-salesforce-to-enhance-customer-engagement-via-sms/
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