MONKEY™ offers restaurant operators a world-class online, mobile, and phone-in (call center) ordering, billing and order management solution allowing restaurant patrons to order take out, delivery and catering from any device, when they want it, how they want it while providing full control of the execution of the orders to the restaurants.
The integration between Fishbowl and MONKEY™ means that regardless of the customers’ dining preferences they will have a consistent experience across all brand touchpoints. Whether a restaurant is communicating about a new menu item, a specific offer or a surprise and delight reward, messaging will be tailored to the relevant channel of brand consumption (in-store dining, online/mobile/phone-in ordering, delivery or catering) and associated consumer behavior.
“Through rich insights from myriad data sources and a single view of customers, our Customer Relationship Management platform allows restaurant operators to engage their guests like never before. Leveraging technological integrations and our respective core competencies, Fishbowl
Article source: http://www.prnewswire.com/news-releases/fishbowl-and-monkeymedia-software-announce-strategic-partnership-300299635.html
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